Details about how we gather, use, and transmit information

Desjardins Financial Security gathers personal information, i.e., information relating specifically to you, including your name, address, or e-mail, only when you supply it to us of your own free will.

Desjardins Financial Security undertakes to protect your personal information using the appropriate security measures. If you would like to know more about the measures we have taken, please consult the section Security.

The Desjardins Financial Security site uses cookies. While cookies enable the site to identify you as a specific user, they do not recognize you by your name or other personal information. You can program your browser to refuse cookies. However, choosing this option can deny you access to certain services offered by Desjardins Financial Security. If you would like more information on cookies, please go to the section Security.

Desjardins Financial Security may gather information for statistical purposes, for instance, to determine the relative popularity of each site page, the average number of pages accessed per visitor, and the average time each visitor spends on the site. None of this information is linked to you as an individual visitor. We use it only for inhouse audit purposes and to help us improve our site.

Desjardins Financial Security uses the customer lists it compiles only within the limits of the law. It shares its customer lists with third parties only as permitted by law. You may ask to have your name removed from our lists at any time by forwarding a request in writing to the Privacy Officer at Desjardins Financial Security Life Assurance Company, 200 rue des Commandeurs, Lévis, Quebec, G6V 6R2.

Surveys and Contests: By completing a survey or entering a contest, you share with us your opinion, response, or any other information you care to provide. We may use this information in our survey results and post them on our Website. In the case of contests, we use your entry for draw purposes only.