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2004 Third Quarter Financial Results: Strong Growth for Desjardins Financial Security
Levis, December 7, 2004 - Desjardins Financial Security, life and health insurer of the Desjardins Group, is heading for record profits in 2004. For the first nine months of the year, it showed a net income of $94.8 million, representing a 20.8% increase as compared with $78.5 million in income for the same period in 2003. As for the 15.3% return on shareholder's equity, it is well above the 13.6% return posted in 2003. Lastly, the insurance and annuity premium income has reached nearly $1.7 billion, compared with $1.5 billion in 2003, an increase of 11.3%.
The growth of Desjardins Financial Security is contributing to the excellent performance of the Desjardins Group which, from January to September 2004, posted surplus earnings before dividends to members of $866 million, an increase of $200 million compared with the corresponding period last year.
As the Chief Executive Officer of Desjardins Financial Security, Alban D'Amours, President and Chief Executive Officer of Desjardins Group, believes that "such results can strengthen the top position of our life and health insurer in Quebec and consolidate our fourth place on the national level."
The President and Chief Operating Officer of Desjardins Financial Security, François Joly, explained that "these excellent results confirm the strength of our launch and demonstrate the relevance of our orientations and our objectives in terms of returns, growth and productivity."
Performance by activity sector Individual Insurance - For this sector, the net income ($13.3 million) shows an increase of 6.4% over the first nine months of 2003 ($12.5 million). Net premiums collected ($287.8 million) represent a 2.1% increase over the same period in 2003. Sales reached $27.5 million.
Moreover, in a stagnating market, we have seen an increase in the number of policies and the average premium on these policies in the AssurFinance for Individuals sector. As for sales, they are up by $1.0 million compared with the first nine months of 2003. As for our division in the Bahamas, individual insurance sales are the same as they were for the same period last year.
Group Insurance - For the first nine months of 2004, activities linked to this sector have ended with a net income of $ 74.9 million, which represents an increase of $15.7 million compared with 2003. The greatest part of net income comes from loan insurance where we have seen a $11.6 million increase in income. These results are based on strong growth and excellent experience attributable to favourable economic conditions.
Net premiums collected in this sector have reached almost $1.1 billion, an increase of 9% compared with the results of $ 996.2 million realized for the corresponding period in 2003. As for group insurance sales by the Group and Business Insurance sector, they have posted $84.2 million for the first nine months of the year.
Savings - The net income for this sector ($6.6 million) corresponds to that of the fist nine months of 2003 ($6.8 million). From January to September 2004, sales reached $375.8 million, compared with $226.3 million for the previous year. The increase was particularly noteworthy in group savings products.
With respect to the sales of individual savings products, low interest rates and the good performance of the markets during the last quarters have resulted in a shift from more secure investments like annuities to products that involve more risk but offer a better return such as mutual funds and segregated funds. Thus, segregated funds sales have gone up by 51.8% as at September 30, 2004, ($59.5 million) compared with $39.2 million at the same time last year.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Desjardins Group, the largest cooperative financial group in Canada, specializes in life and health insurance as well as retirement savings. Over 5 million Canadians from coast to coast rely on it every day to ensure their financial security. Desjardins Financial Security employs some 3,679 people and manages more than $14 billion in assets. The company has offices in a number of cities nation-wide: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Desjardins Financial Security records strongest growth of top ten life and health insurers in Canada
Levis, September 17, 2004 - Desjardins Financial Security had the strongest growth in direct written premiums among the top ten life and health insurers in 2003, in both the Canadian and Quebec markets. The growth achieved in these markets was 17.8% and 20.2% respectively. The Mouvement Desjardins' insurer now ranks fourth in the Canadian market and has strengthened its position as leader in the Quebec market. These results are taken from an analysis of the annual statements filed with the Office of the Superintendent of Financial Institutions and the Autorité des marchés financiers.
"All business segments of Desjardins Financial Security recorded an increase in the volume of direct written premiums", notes François Joly, president and chief operating officer. "The strategic approaches that guide our actions have furthered our progress in both the Canadian and Quebec markets."
In the Canadian market
As a result of the 17.8% growth in direct written premiums, Desjardins Financial Security's share of the Canadian market rose to 6.5%, up 0.6% compared with 2002.
Individual and group annuities took a particular leap, recording increases of 33.0% and 218.7% respectively. The group and individual health insurance markets also progressed, recording a growth in premiums of 14.6% and 12.2%. Group life insurance and individual life insurance also progressed, with rates of 2.0% and 5.9% respectively.
In the Quebec market
Desjardins Financial Security's share of the Quebec market rose to 18%. In addition, the insurer ranks first overall in accident and health insurance and in group insurance for Quebec.
In the accident and health insurance sector, the volume of premiums climbed 13%. The growth in group life insurance is 4.7%. The insurer also improved its position in individual and group annuities.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance including retirement savings products. More than 5 million Canadians count on Desjardins Financial Security every day for their financial security needs. It has 3,675 employees and more than $14 billion in assets. Desjardins Financial Security has offices in all major cities across Canada, including Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Lévis and Halifax.
Life and health insurer rankings 1 page - 10 Kb

New Vice-President and General Manager Madeleine B. Lafontaine joins Services financiers SFL
Levis, September 22, 2004 - Services financiers SFL has appointed Madeleine B. Lafontaine as its new Vice-President and General Manager. At the time of her appointment, Ms. Lafontaine held the position of Regional Vice-President, Eastern Canada for RBC Insurance. "I am pleased to be joining such a dynamic network that is increasingly strengthening its position as a leader in the distribution of financial products and services," Ms. Lafontaine indicated. Her appointment will take effect on October 4, 2004.
Denis Berthiaume, Senior Vice-President, Individual Insurance and President of SFL Management, indicated that Ms. Lafontaine will be responsible for ensuring the smooth operation and development of the 15 SFL financial centres in Quebec, a network in which Desjardins Financial Security is a 70% shareholder. She will also be responsible for the teams that support Canada-wide development through the network of Laurentian Financial Services (LFS) financial centres. "Ms. Lafontaine will be a huge asset to all the partners and advisors of the SFL-LFS network, whose business development efforts in Quebec as well as other Canadian provinces will be supported by the vast experience and skills she has acquired over the years," Mr. Berthiaume explained.
Ms. Lafontaine holds the designations of financial planner, financial security advisor, advisor in group insurance of persons and group savings representative. Over the last 20 years, she has held several positions associated with the distribution of financial products and services, both in large companies and in a life and health insurance firm.
About Services financiers SFL and Laurentian Financial Services
Services financiers SFL and Laurentian Financial Services (LFS) have 28 financial centres and some 1,000 partner-representatives across Canada. The network also has over a half-million clients and manages close to $5 billion in savings, in addition to approximately $235 million in life insurance premiums.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance and retirement savings plans. More than 5 million Canadians depend on it every day to ensure their financial security. It has 3,675 employees and more than $14 billion in assets. Desjardins Financial Security has offices in several cities across Canada: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Desjardins Financial Security employees join in the Mother Daughter Walk of the Heart and Stroke Foundation of Canada and pledge over $20,000
Lévis, September 26, 2004 - To mark their first-time participation in the Heart and Stroke Foundation's Mother Daughter Walk, Desjardins Financial Security (DFS) employees from every sector of the company rose to the challenge and doubled their objective with a combined pledge of $20,031.96. Accompanied by company managers, parents and friends, several hundred DFS employees took part in the walks held in Quebec City, Montreal, and Toronto and other cities today. Desjardins Financial Security is the national sponsor for the event, which was held in over 70 cities across Canada.
"Our and our employees' commitment is in acknowledgement of the important role the Foundation plays in heart disease research and prevention," said Louise Turgeon, Senior Vice-President of AssurFinance for Institutions, Direct Insurance and Desjardins Relations, speaking at the brief ceremony held at the end of Quebec City's edition of the walk at a Ste-Foy outdoor recreational site. She then invited Mr. François Joly, the company's President and Chief Operating Officer, to give the general manager of the Heart and Stroke Foundation, Mr. Jean Noël, a cheque representing the employees' contributions.
Of the $20,031 that was raised, $10,230 will be given to the Foundation's regional office in Quebec, since the money was collected from employees in Levis and Quebec City. The remainder will be divided between the Foundation's Montreal and Toronto branches. Employees in the other city centres across Canada registered directly with the Foundation. "I would like to congratulate and thank all our employees who took part in the walk and made a pledge," said Mr. Joly.
Desjardins Financial Security is committed to the Mother Daughter Walk as a means of supporting the Foundation's contribution to the wellbeing of Canadians. Through the prevention programs it supports, as well as through the research work it subsidizes, the Foundation promotes the development of treatments that aim to speed up recovery and improve the quality of life of people with heart disease.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance and retirement savings plans. More than 5 million Canadians depend on it every day to ensure their financial security. It has 3,675 employees and more than $14 billion in assets. The company's donations and sponsorships totalled close to $1 million in 2003. Desjardins Financial Security has offices in several cities across Canada: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Desjardins Financial Security supports Heart and Stroke Foundation's Mother Daughter Walk
Lévis, September 2, 2004 - As a national associate sponsor, Desjardins Financial Security is supporting the Heart and Stroke Foundation's Mother Daughter Walk. This event will take place in 76 cities across Canada, including Quebec City, on September 26.
"In keeping with the cooperative spirit and values which define the Desjardins Group, particularly a belief in community involvement, we are partnering with organizations which, like the Heart and Stroke Foundation, contribute to our collective well-being," said Louise Turgeon, Senior Vice-President AssurFinance for Institutions, AssurDirect and Desjardins Relations, at Desjardins Financial Security.
"Through the prevention programs it supports and its research grants, the Heart and Stroke Foundation promotes the development of treatments designed to reduce disability periods and improve the quality of life for people with cardiovascular disease. The foundation plays an extremely important role in our healthcare system," continued Ms. Turgeon. "That's why Desjardins Financial Security and its employees nationwide are proud and happy to participate in the 2004 edition of the Mother Daughter Walk."
In addition to its financial support, Desjardins Financial Security has set up a program to encourage a high turnout among its managers and employees. A competition, in the form of a challenge, was also launched to see which business line can raise the most money and record the highest rate of participation for the various walks across Canada. "Social commitment is a value that's very important to Desjardins Financial Security employees and management. A high turnout for the Mother Daughter Walk will be an eloquent expression of this value," concluded Ms. Turgeon.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance and retirement savings plans. More than 5 million Canadians depend on Desjardins Financial Security every day to ensure their financial security. It has 3,675 employees and more than $14 billion in assets. Desjardins Financial Security has offices in cities across Canada, including Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Desjardins Financial Security continues to support Dean Bergeron
Lévis, August 12, 2004 - Dean Bergeron, world record holder in the wheelchair 400 metre, will represent Canada in five events at the Paralympic Games in Athens from September 17 to 28. Desjardins Financial Security, which has supported Dean since 1995, today announced the renewal of its sponsorship agreement and the launch of its new Website www.deanbergeron.ca.
"Dean Bergeron is a fine example of courage, perseverance and determination for his colleagues, and for people in general," asserts Daniel Roussel, Vice President, Public Affairs and Communications of Desjardins Financial Security. "After sustaining a serious injury at a hockey training camp, Dean successfully completed his physical and social rehabilitation, finished school, rediscovered his taste for competition and started an actuarial career. He has been an actuary with our company for ten years."
"Having the support of Desjardins Financial Security makes it easier for me to compete," Dean Bergeron adds. "2004 was a very important year for me. All the training and competing I've done over the past few years have been in preparation for the big event in Athens. I intend to beat my world record and become the first paraplegic racer to complete the 400 m in under one minute."
Qualifying for the Athens Paralympic Games
Dean Bergeron qualified to compete in the Athens marathon by completing the Boston marathon in under two hours and ranking second in his category on April 19. His performances in the Sherbrooke competitions from June 4 to 6 then earned him a place on the starting line for the 200 m, 400 m, 800 m and 1500 m at the Athens Paralympic Games.
Dean competed in several other events throughout the year, both in Canada and the U.S. (the Montreal Défi sportif, the road race in Grand Rapids, Michigan, where he finished in first place, and the America Series in Toronto, Ontario, Long Island, New York and Atlanta, Georgia). The weekend of August 6-8, he competed in the Edmonton national paralympic events, where he finished first in the 400 m and second in the 800 m.
Born in La Baie (now Saguenay), Quebec, on February 12, 1969, Dean Bergeron has always loved sports, especially hockey. At 17 years old, with a bright future ahead of him, he joined the Shawinigan Cataractes of the Quebec Major Junior Hockey League. But the following year, his life fell apart. Following a serious injury at a training camp, Dean became paraplegic.
Actuarial studies and wheelchair racing
Confined to his wheelchair, Dean Bergeron began his social and physical rehabilitation, and started school at Laval University. He received his bachelor's degree in Actuarial Science in 1992. Two years later, he joined the actuarial team at Desjardins Financial Security.
Dean Bergeron took up physical activity again during his time at Laval, and started training for wheelchair racing. Until 1992, he raced sporadically and rediscovered his taste for competition. Two years later, he landed a gold medal, two silvers and a bronze at the Canadian wheelchair athletics championships. Since then, he has raced in several Canadian and world championships, and in the Atlanta Paralympic Games in 1996 and the Sydney Paralympic Games in 2000, where he has earned medals and breaking records.
Desjardins Financial Security supports Dean Bergeron both financially and by facilitating his participation in the competitions. In addition, the life and health insurer has completely revamped the www.deanbergeron.ca Website for the athlete. His performances in Athens will be posted on the site as soon as they are known. Visitors can write to Dean and pass on words of encouragement directly through the site. The site also contains a wealth of information about Dean Bergeron: biographical notes, 2004 competition results and schedule, as well as records and distinctions.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance and retirement savings plans. More than 5 million Canadians depend on it every day to ensure their financial security. It has 3,675 employees and more than $14 billion in assets. Desjardins Financial Security has offices in a number of cities across Canada: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Desjardins Financial Security launches two new 6-year term investments
Toronto, December 8, 2004 - Desjardins Financial Security is expanding its line of retirement savings products by adding two new six-year term investments. These are the Alternative Allocation Portfolio, a "multi-diversified" investment, and the Selective Advantage Index, a product diversified into international markets. These RRSP-eligible products are redeemable at any time and include a 100% capital guarantee at maturity and at death.
"These two products will interest individuals who want to preserve their capital and who seek returns that exceed those of guaranteed investment certificates," stated Michael Aziz, Sales and Business Development, Individual Savings Products, at Desjardins Financial Security. "The Alternative Allocation Portfolio is specifically intended for investors who want to take advantage of the opportunities that alternative strategies and non-traditional assets provide in order to optimize their portfolio's risk/return ratio. The Selective Advantage Index targets investors who are looking to profit from international markets without worry."
The Alternative Allocation Portfolio is a six-year term investment with a variable return linked to a carefully designed basket of seven traditional and non-traditional asset classes, including hedge funds. This basket is diversified worldwide, and is periodically monitored and rebalanced to take advantage of both bull and bear markets. In addition, the managers are selected according to their complementary styles and their expertise. At maturity, the capital is not only 100% guaranteed but also increases thanks to the money market returns and the performance of the asset classes.
The Selective Advantage Index, also a six-year term investment, is diversified worldwide. This allows investors to take advantage of increases registered in booming economies and thus compensate for a market downturn or a recession in a country. Its return is linked to the performance of six market indexes of Western Europe, Asia and the United States. Each year, the cumulative returns are compared and the best one is selected. At the end of the term, the average of the returns posted each year is the total return for six years. The capital is also 100% guaranteed at maturity and at death for this investment.
The Alternative Allocation Portfolio and the Selective Advantage Index require a minimal investment of $500. They are offered in Canada through LFS Laurentian Financial Services and Services financiers SFL representatives and representatives who have signed a distribution agreement with Desjardins Financial Security. These investments, like all the others the latter offers, are protected by the Canadian Life and Health Insurance Compensation Corporation, up to $60,000 per investor.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Desjardins Group, specializes in life and health insurance as well as retirement savings. More than five million Canadians coast to coast count on Desjardins for their financial security needs. The company employs 3,675 people, manages more than $14 billion in assets, and has offices in Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Desjardins Financial Security adds five new managers to its group retirement savings line
Toronto, November 2, 2004 - Life and health insurer Desjardins Financial Security, which specializes in life and health insurance and retirement savings products, is expanding its group retirement savings offer with the addition of portfolio managers UBS Global Asset Management, Addenda Capital, GE Asset Management, New Star International Managers and Desjardins Global Asset Management. These five new portfolio managers, who have met the Desjardins Financial Security's exacting selection criteria, will be joining Desjardins' current stable of managers.
"These major improvements top up our current offer quite well by offering new investment options to our group retirement savings plan members," says Peter Ferland, Vice President, Sales Savings and Segregated Funds,. "Plan members will have a wider range of assets and managers to choose from because we selected managers with management styles that complement the current managers' approach."
Three new external managers are headquartered abroad: UBS Global Asset Management, a subsidiary of UBS, is one of the leading institutional wealth managers in the world; GE Asset Management is one of the largest asset managers in the US, and New Star Institutional Managers is an institutional asset manager whose research and management services are provided from its head office in London, England. The two other managers are headquartered in Canada: Addenda Capital is a well-known, fixed-income specialist and Desjardins Global Asset Management has expertise in the alternative investment field and with investment products that integrate financial engineering components.
There are now six new funds available to Desjardins Financial Security's group retirement services clients, and the complementary management styles provide an even broader range of investment options. UBS U.S. Large Cap Equity Fund is a core fund, as is GE's International Equity Fund and Barclay's indexed EAFE fund (Europe, Asia and Far East). New Star's international equity fund is presented as a diversified fund with a growth component. Addenda's Canadian Bond Fund is an active duration management-based fund. The Fiera Capital Canadian Equity Fund uses a value-based management style. The total number of funds offered by Desjardins Financial Security to its clientele is now 44.
"These funds complete the range of investment options offered by Desjardins Financial Security to the members of its group retirement savings plans," said Peter Ferland. "They now have an even broader selection to meet their objectives."
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Desjardins Group, specializes in life and health insurance as well as retirement savings. Over 5 million Canadians from coast to coast rely on it every day to ensure their financial security. Desjardins Financial Security employs some 3,675 people and manages more than $14 billion in assets. The company has offices in a number of cities nation-wide: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Lévis and Halifax.

Desjardins Financial Security's Loan Insurance is 50 this Year
Levis, September 21, 2004 - Launched in 1954 to guarantee the repayment of loans in the event of the borrower's death, Desjardins Financial Security's Loan Insurance plan is one of the largest in Canada. Nearly 2 million Canadians are insured under this plan, accounting for $35 billion of life insurance in force.
"This plan represents a major contribution in developing Desjardins Financial Security and protecting the assets of borrowers who buy loan insurance from our company," states François Joly, president and chief operating officer. "After fifty years, the Loan Insurance plan still reflects the cooperative values of the Desjardins caisses that prompted its creation."
Loan Insurance was introduced at the request of the caisses, which saw it as a way to guarantee their investments and, at the same time, protect their members' assets in the event of death or disability. When the plan was launched in 1954, the maximum insurable amount in the case of death was $10,000. This would gradually increase to $1 million in 1988. Since 1993, there has been no maximum insurable amount. The value of life insurance in force under this plan would reach $1 billion in 1969, climbing to $10 billion in 1986 and passing the $25 billion mark in 1994.
Not just in the caisses
Hailed as an innovative concept from the time it was launched, the Loan Insurance plan has evolved to continue meeting consumers' needs. Today, Desjardins Financial Security's loan insurance expertise is recognized around the world. It has also been presented as an example in a survey of bankinsurance in Europe.
"Desjardins' history is filled with original initiatives designed to meet the needs of our members and clients. They have had a lasting effect on the world of financial services, and the Loan Insurance plan is a case in point," declared Alban D'Amours, president and CEO of the Mouvement des caisses Desjardins. "At the time it was designed, this innovative product was a first. It is an example that continues to inspire us as we develop financial products and services tailored to today's needs."
The creation of the Loan Insurance plan and its subsequent progress are closely tied to the rapid strides made by Quebec's caisses and corporate financial centres, Ontario's caisses and Manitoba's caisses. Desjardins Financial Security also protects borrowers dealing with other institutions, such as the Desjardins Credit Union in Ontario, credit unions across Canada, auto dealerships, mortgage brokerages, the Community Futures Development Corporations, local development centres, economic development corporations, and so on.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance including retirement savings products. More than 5 million Canadians count on Desjardins Financial Security every day for their financial security needs. It has 3,675 employees and more than $14 billion in assets. Desjardins Financial Security has offices in all major cities across Canada, including Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Lévis and Halifax.

Lock in Market Gains With Desjardins Financial Security's New Dynamic Index-Linked Investment this RRSP Season
Millennia III adds seven new segregated funds to the family for more choice and improved asset allocation.
TORONTO, January 12, 2004 - Desjardins Financial Security launches the new Dynamic Index, an index-linked investment that guarantees investors always participate in market growth and leave any slumps behind in the dust.
Dynamic Index is an investment product that goes beyond being a savings tool for retirement or for other goals, such as saving for a down-payment for a new house. This new product offers protection against market downturns and allows investors to redeem their funds in whole or in part on the yearly anniversary date, an option not available in the index-linked investment market.
"Essentially, with the Dynamic Index, investors can realize positive returns in the market on a yearly basis," said Michael Aziz, regional vice-president of saving product sales for Desjardins Financial Security. "This allows them to protect their gain from any subsequent market drop. Dynamic index guaranteed value increases with market appreciation for the year and it does not drop even if the market sours because the valuation is not reset during any downturns. In effect, an investor gets a minimum 100 per cent maturity guarantee of the initial deposit, over a seven year term."
The product is ideal for investors wanting to weigh their asset allocation accordingly to help reduce risk in the portfolio; something of interest to individuals concerned about market performance over the medium-term horizon and who saw their portfolios shrink over the past few years.
"The Dynamic Index is also an ideal product for investors looking for a return based on the performance of the S&P 500 and reflects the long-term U.S. market," added Aziz.
Additionally, Desjardins Financial Security is launching the Classic Index, which is also an index-linked-term investment. The returns generated from the Classic Index are based on the fluctuations seen in a basket of international stock indices comprised of the EURO STOXX 50, the FTSE 100 and the Nikkei 225. The Classic Index has a maturity guarantee of 100 per cent of the initial deposit, over a five-year term.
Both index-linked investments are redeemable, have no management fees, are potentially creditor proof and are available as registered and non-registered products. These investments require a minimum deposit of $500 before any of an investor's money is invested in the product. A pre-authorized contribution of $25 a month is also available for both.
Seven New Segregated Funds Added to the Millennia III Family
Along with the launch of the Dynamic Index and Classic Index, Desjardins Financial Security added seven new segregated funds to the Millennia III fund family to offer more choice, growth and diversification. Available this RRSP season, the seven new funds offer complementary management styles and are managed by leading global fund managers including such companies as AllianceBernstein, Fidelity Investments Canada, Jarislowsky Fraser and AIM Trimark. All funds are available as registered and non-registered products.
These seven new funds offer investors a minimum 100 per cent capital guarantee at death, for deposits made before age 80; an automatic reset of the death benefit, until the age of 75, when the market value or inflation-adjusted value is higher than the existing death benefit; an immediate and quick transfer of capital to the beneficiary, by-passing probate; and investments exempt from seizure ¾ an advantageous protection provision for self-employed persons, business executives, managers and other professionals
The new funds are (see attached background fact sheet for additional information):
Fixed Income
- Mortgage Fund managed by Desjardins Asset Management.
Balanced and Asset Allocation
- Jarislowsky Fraser Global Balanced Fund managed by Jarislowsky Fraser.
Canadian Equity
- Trimark Canadian Fund, managed by AIM Trimark Investments.
- Maestral Quebec Growth Fund is managed by Maestral Funds with the assistance of sub-advisor Montrusco Bolton, a specialist in Quebec securities.
Foreign Equity
- Bissett Multinational Growth RSP Fund, managed by Bissett Investment Management.
- Fidelity International Growth RSP Fund is managed by Fidelity Investments Canada.
- American Equity Value Fund is managed by AllianceBernstein.
Desjardins Financial Security specializes in life and health insurance including retirement savings products and is the fifth largest life and health insurer in the Canadian market. More than five million Canadians count on Desjardins Financial Security every day for their financial security needs. A member of the Desjardins Group, Desjardins Financial Security has offices in all major cities across the country, including Vancouver, Calgary, Regina, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Lévis, Halifax and St. John's.
Desjardins Financial Security introduces seven new segregated funds in to the Millennia III Family.
Fixed Income
- Mortgage Fund managed by Desjardins Asset Management. This is a low volatility fund and uses Canadian geographical allocation for its asset management strategy. The Mortgage Fund seeks capital growth opportunities with a diversified portfolio of mortgage securities.
Balanced and Asset Allocation
- Jarislowsky Fraser Global Balanced Fund managed by Jarislowsky Fraser. The goal of this fund is to obtain high returns using an equity and bond portfolio with international diversification. The main features of the Jarislowsky Fraser Global Balanced Fund are long-term asset allocation, high-quality corporate securities and conservative investment strategies.
Canadian Equity
- Trimark Canadian Fund, managed by AIM Trimark Investments, is a portfolio of 50 to 55 companies considered to be leaders in their sector of operations. The objective of the Trimark Canadian Fund is providing capital growth with a high degree of reliability over the long term by investing in Canadian companies.
- Maestral Quebec Growth Fund is managed by Maestral Funds and has a long-term capital growth horizon. The fund manger targets Quebec companies that are considered to be leaders in their sectors. The sub-advisor Montrusco Bolton, a specialist in Quebec-based securities, carries out the fundamental and bottom-up analysis.
Foreign Equity
- Bissett Multinational Growth RSP Fund, managed by Bissett Investment Management, takes advantage of world markets and resources offered by North American and multinational corporations. It employs a low-risk investment strategy and offers growth at a reasonable price.
- Fidelity International Growth RSP Fund is managed by Fidelity Investments Canada and offers diversification by sector and by type of capitalization using a combination of value and growth styles. This Fidelity fund offers the investor the opportunity to benefit from the growth of international stock markets through a globally diversified equity portfolio.
- American Equity Value Fund is another new fund in the Millennia III family managed by AllianceBernstein. The American Equity Value Fund takes advantage of long-term growth perspectives of the U.S. economy and concentrates on a portfolio of 50 to 70 securities. AllianceBernstein uses a fundamental and bottom-up approach.

Desjardins Financial Security awarded Two New Group Insurance Contracts
Levis, May 31, 2004 - Desjardins Financial Security has just signed two major group insurance contracts to provide coverage to more than 2,200 workers and retirees. These contracts represent $4.5 million in annual premiums. The policyholders are the Société de transport de Montréal (STM) and Christina Amérique inc. in Montreal.
Desjardins Financial Security will provide life insurance, accidental death and dismemberment, short and long-term disability, health and dental coverage to the 1,557 non-unionized employees and professionals of the STM. The contract will take effect July 1, 2004. Coverage for the 658 employees of Christina Amérique inc. includes life insurance, accidental death and dismemberment, long-term disability, health and dental care. Their contract will take effect June 1, 2004.
"We were awarded these contracts because of our expertise in risk assessment and our sterling reputation on the market," said André Simard, Vice-President of Sales, Group and Business Insurance (Quebec).
Growing rapidly since 2000, the Group and Business Insurance sector obtained excellent results in 2003. Group insurance sales reached $109. 5 million, while premiums in force totalled $1.34 billion, a 12.4% increase.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance and retirement savings plans. More than 5 million Canadians depend on it every day to ensure their financial security. It has 3,675 employees and more than $14 billion in assets. Desjardins Financial Security has offices in a number of cities across Canada: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax.

Munich Re Partners with Sigma Assistel
Toronto, January 14, 2004 - Munich Reinsurance Company, Canadian Life and Health Operations today announced a strategic alliance with Sigma Assistel, a leading provider of telephone assistance services, to continue to support the growth of critical illness products in Canada.
"Munich Re is very pleased with the partnership we have formed with Sigma Assistel," said Jim Brierley, President. "Sigma Assistel telephone assistance services will provide our clients with a value-added competitive advantage in the critical illness insurance marketplace. The integration of these services with critical illness insurance benefits will provide policyholders with the ability to have access to a wide range of services for their day-to-day lives. In the event of a critical illness, these services could be invaluable to the policyholders."
Since 1996, Munich Re has been at the forefront of critical illness insurance market development. This new partnership demonstrates the ongoing commitment of Munich Re to the critical illness insurance market in Canada.
"We are proud to have the opportunity to partner with Munich Re in offering its clients and policyholders a one-stop access to assistance services that can make their life easier when facing a critical illness and its consequences," said Louise Des Ormeaux, General Manager. "Our wide range of services makes it easier for them and their families to focus on getting better rather than having to invest time and energy looking for answers to their questions or locating property and home related services."
The telephone assistance services offered by Sigma Assistel include:
- Health Assistance
Provides answers to medical, lifestyle or health related questions.
- Convalescence Assistance
Provides expert medical assistance and qualified referrals to people who need home and property services and resources while recovering from accidents, surgery or serious illness.
- Psychological Assistance
Helps people who need active and confidential expert listening when facing emotional or life problems.
- Domestic Assistance
Provides support and referrals to people dealing with life difficulties and day-to-day situations.
- Home Assistance
Provides qualified referrals for local resources to people who need help with home maintenance, repairs and emergencies.
- Legal Assistance
Helps people who need answers about law related matters in their daily lives.
About Munich Re
Munich Re is the world's largest reinsurance company and is the leading life and health reinsurer in Canada. With over 5,000 employees worldwide, Munich Re provides risk management solutions to more than 5,000 companies in 150 countries.
About Sigma Assistel
Sigma Assistel is a pioneer in Canadian telephone assistance services. Since the mid 1980s, they have been a leader in the delivery of information and solutions for clients and their customers that include major Canadian and International Corporations, Insurers, Financial Institutions, Credit Card Issuers and Membership Groups. Currently, almost 3 million Canadians have access to Sigma Assistel assistance services 24 hours a day.

Lloyd Steinke, Executive Vice-President of the Munich Reinsurance Company, Canadian Life and Health Operations, and Louise Des Ormeaux, General Manager of Sigma Assistel, have signed the business agreement. Hi-resolution picture (tif format, 251K)

Two Contracts Totalling More Than $100 Million in Group Retirement Savings for Desjardins Financial Security
TORONTO, January 6, 2004. - Desjardins Financial Security obtained two contracts totalling more than $100 million in group retirement savings. The life and health insurance company of the Desjardins Group was selected to provide life annuities for the 375 retired employees of the companies recently acquired by CGI, the number one independent information technology (IT) services firm in Canada, and fifth in North America.
This sale comes after another contract closed earlier in 2003. In October, Desjardins Financial Security was also chosen to guarantee the retirement income for the ex-employees of Jeffrey Mines.
"We obtained these contracts as a result of our very competitive offer, our ability to set up plans on very short notice and our excellent reputation," explained Monique Tremblay, senior vice-president of Savings and Segregated Funds at Desjardins Financial Security.
These contracts fit in perfectly with Desjardins Financial Security's mission to ensure financial security to its clients. "When markets are volatile and interest rates are as low as they are now, life annuities are an excellent means of protecting workers' assets for their retirement," stated Tremblay.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Desjardins Financial Corporation, specializes in life and health insurance and retirement savings. More than five million Canadians depend on Desjardins Financial Security every day for their financial security needs. Rated fifth among Canada's top insurers, Desjardins Financial Security employs 3,500 employees and manages assets of $13 billion. The insurer has offices in a number of cities across Canada. Member of the Desjardins Group, the Company has offices in a number of cities across Canada: Vancouver, Calgary, Regina, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis, Halifax and St. John's.

Desjardins Financial Security wins Best of Show in a North American communications awards competition and two awards of excellence in advertising and promotion
Lévis, October 8, 2004 - Desjardins Financial Security's "Mission, Vision, Values and Strategic Orientations" folder won best of show in the In-house Employee Communications category in the 2004 awards competition organized by the Insurance & Financial Communicators Association (IFCA), an international association of communicators in the life and financial services industry. The judges particularly appreciated the overall concept, the graphic production, the use of colour as well as the quality of the writing.
The folder, destined for Desjardins Financial Security's employees, was distributed as part of an internal communications program that featured four other components: an annual employee meeting, an activity report (2003 financial results and highlights), posters displayed in conference rooms and an in-house contest, which tested the employees' knowledge of the company's values.
Two other awards of excellence
Desjardins Financial Security was also presented two other awards of excellence for advertising and promotional campaigns:
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2003 Institutional Ad Campaign The 2003 institutional ad campaign targeting producers (representatives and brokers) of the financial services industry received a mention in the Print Advertising-Specialized Media category. The judges found the campaign attractive and well-targeted, underscoring that the visuals and text work well together.
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Frequent Travel Package Ad Campaign The Frequent Travel Package ad campaign earned a mention in the Advertising Campaign-Financial Services category. The "Big bags, little bags" concept and, more specifically, the visual effectiveness of the counter card held the judges' attention. The Frequent Travel Package offers emergency medical coverage for one year for all trips of 23 consecutive days or less that insureds take outside their home province.
Prizes were awarded during a ceremony held in Memphis, Tennessee, during the annual meeting of the Insurance & Financial Communicators Association.
The competition covered 10 categories namely related to advertising, public relations, corporate communications and sales promotion. The criteria that are judged are design, writing, art direction, effectiveness and overall execution of the pieces.
About IFCA
The Insurance & Financial Communicators Association is an international organization dedicated to the ongoing professional development of its members. It has some 650 members from more than 125 life and financial services companies throughout North America.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Fédération des caisses Desjardins du Québec, specializes in life and health insurance as well as retirement savings. Over 5 million Canadians from coast to coast rely on it every day to ensure their financial security. Desjardins Financial Security employs some 3,675 people and manages more than $14 billion in assets. The company has offices in a number of cities nation-wide: Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Lévis and Halifax.

desjardins.com and desjardinsfinancialsecurity.com are the top Internet sites in Quebec
Montréal, April 23, 2004 - The latest analysis of the SECOR COMMERCE index of the best Websites in Québec places the www.desjardins.com Website at the top of the list. The results of this study were made public this morning and will be featured in the next issue of COMMERCE magazine. Moreover, the site of Desjardins Financial Security (www.desjardinsfinancialsecurity.com) ranked second.
The SECOR analysts noted that these two Desjardins showcases successfully accommodate a large and often complex line of products, and even arouse users' latent needs, such as obtaining insurance.
The authors of the study stress that recent improvements made to www.desjardins.com greatly enhanced navigation, which is now more intuitive and focussed on the needs and expectations of users. The new AccèsD, the transactional section of www.desjardins.com, is given high praise.
"We have put a great deal of care and energy into making our Website as user-friendly as possible, constantly keeping the needs and expectations of our Internet user members in mind," indicated André Lesage, Director, Internet and Electronic Payments Services at the Fédération des caisses Desjardins du Québec.
As for Desjardins Financial Security (www.desjardinsfinancialsecurity.com), its site's home page is getting great marks. The more streamlined look of the home page makes it easy for Internet users to find the appropriate category. "We've tailored our offer to the needs of Internet users," explained Constance Lemieux, Senior Vice-President of E-Business and Technology. "The home page shows the three groups the site serves: Individuals, Groups and Businesses and Business Partners. It allows Internet users to quickly identify the content of interest to them. We also improved navigation, added functionalities and enriched our customer service sections, among others."
About Desjardins Group
Desjardins Group is an integrated cooperative financial group. With over 5 million members and clients and overall assets of close to $100 billion as at December 31, 2003, it is the largest financial institution in Québec and the sixth-largest in Canada. It comprises a network of caisses and corporate financial centres in Québec and Ontario, and twenty subsidiary companies, many of which are active across the country. Having pioneered the integrated offer of products and services in Canada, Desjardins provides its members and clients, both individuals and businesses, with a full range of financial products and services. Desjardins' physical distribution network is seconded by virtual access modes like www.desjardins.com, the most visited financial Website in the province, and the third-most visited in Canada. Desjardins' strength lies in the skill and commitment of more than 38,000 employees and close to 7,500 elected officers.
About Desjardins Financial Security
Desjardins Financial Security specializes in life and health insurance and retirement savings. More than five million Canadians depend on Desjardins Financial Security every day for their financial security needs. Rated fifth among Canada's top insurers, Desjardins Financial Security employs 3,500 employees and manages assets of $13 billion. The insurer has offices in a number of cities across Canada. Member of the Desjardins Group, the Company has offices in a number of cities across Canada: Vancouver, Calgary, Regina, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis, Halifax and St. John's.

Canadians and Their Social Commitment: The Next Generation of Volunteers is Ready and Willing
Toronto, November 25, 2004 - Three Canadian workers in five (61%) between the ages of 40 and 54 - the baby boomers - do some form of volunteer work for a charity or community organization or plan to be socially involved when they retire, according to a national survey on retirement conducted by research firm SOM for Desjardins Financial Security.
Although there are more people over age 65 doing volunteer work in proportion to the boomers (22% compared to 9%), the total potential for boomer volunteers is greater (65% to 39%). Among people aged 55 to 64, 54% already do volunteer work or intend to.
"It is inspiring to see that younger people will be proportionally more socially active in the coming years," said Daniel Roussel, Vice-President, Public Affairs and Communications at Desjardins Financial Security. "There will be a new generation of volunteers to carry on."
A large majority of Canadians (70%) who plan on volunteering when they retire have a university education. In contrast, of those who don't expect to do volunteer work are those with less education (28%) and men (24%).
Geographically, the two regions with the greatest numbers of respondents who say they will do volunteer work when they retire live in the Greater Metropolitan Toronto (72%) area and Saskatchewan (73%). The percentage in Quebec is 42%.
Finally, there are more people who have financially planned their retirement that intend to financially support the community (8% compared to 3% of those who don't have a plan).
This national survey on retirement prepared for Desjardins Financial Security is based on 1,671 interviews, representing a sample of Canadians between August 13 and September 7, 2004.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Desjardins Group, specializes in life and health insurance as well as retirement savings. More than five million Canadians coast to coast count on Desjardins for their financial security needs. The company employs 3,675 people, manages more than $14 billion in assets, and has offices in Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax. In keeping with our commitment to the health and well being of Canadians, Desjardins is a proud sponsor of the Heart and Stroke Foundation, Baycrest Home for the Aged, and the Institut universitaire de gériatrie de Montreal, among others.
About SOM
In operation since 1986, SOM specializes in market research and public opinion polls with the Canadian population. The company conducts research activities in Canada, the United States and France.
Canadians Find Gap in "Wanting" vs. "Doing" Retirement
Desjardins' Survey Finds That Canadians Now Realize They Cannot Retire Early
Toronto, November 10, 2004 - "Many Canadians now realize that, even if they are working post retirement, they don't have the savings to have or 'do' even a modest retirement lifestyle," says Monique Tremblay, Senior Vice-President, Savings and Segregated Funds, Desjardins Financial Security.
For the last three years, Desjardins has conducted a telephone survey to evaluate Canadians' perceptions, intentions and behaviours concerning retirement. "Results over the last couple of years indicate that people thought they could retire early and be healthy enough to work part-time," says Tremblay. "But, over the last year, all the publicity about the rising costs of medical and health care, and the reduced levels of provincial government support, has driven home the point that ill health can quickly erode a life time of frugal living," she adds. "Canadians now realize they need to save more money to pay for these types of expenses, before they retire. Fear of ill health may keep people in the workforce longer than everyone's previous projections," Tremblay says.
In the case of an unfortunate event requiring healthcare services for more than three months, 72 per cent of Canadians believe the healthcare services provided by their provincial governments would only partially cover medical and hospital costs. Desjardin's latest retirement survey results confirm that more than 60 per cent of workers 40 year old or over, and those who are already partially retired, realize they must increase their retirement savings in case of health problems during their retirement.
Desjardins' 2004 survey also indicates that nearly 50 per cent of workers aged 40+ years and who wish to retire progressively plan to be self-employed. Self-employed work is extremely attractive to those who do not participate in a company pension plan. "But, if they are not healthy enough to create a new career, and to have the energy to build the contacts needed to succeed, they will not be able to shore up their savings," says Paul Rainford, Desjardins' Regional Vice-President, Savings for Groups and Businesses.
As noted, almost half of working Canadians (48%) want to be self-employed when retired. "This creates business opportunities in two areas," Rainford says. "First, since many new entrepreneurs will no longer be able to participate in their workplace pension and group RRSP savings programs, they will be turning to their financial advisors and accounting professionals to help them increase their savings levels, and to deal with, among other things, unfortunate events like a debilitating illness. Second, more than half (59%) of Canadians 55+ years, fear the lack of physical mobility, and want to improve their physical fitness levels. This is likely to increase the demand for fitness and sports centres, exercise equipment and support services," adds Rainford.
About Desjardins Financial Security
Desjardins Financial Security, a subsidiary of the Desjardins Group, specializes in life and health insurance as well as retirement savings. More than five million Canadians coast to coast count on Desjardins for their financial security needs. The company employs 3,675 people, manages more than $14 billion in assets, and has offices in Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Levis and Halifax. In keeping with our commitment to the health and well being of Canadians, Desjardins is a proud sponsor of the Heart and Stroke Foundation, Baycrest Home for the Aged, and the Institut universitaire de gériatrie de Montreal, among others.
About SOM
In operation since 1986, SOM specializes in market research and public opinion polls with the Canadian population. The company conducts research activities in Canada, the United States and France.
Fact sheet
2 pages - 14 kb

Canadian' Dreams of Traditional Retirement Evaporate - Retirees Age 65+ Face the New Reality: "Progressive Retirement"
Toronto, Feb. 16, 2004 - Retirement is no longer an event. It is an evolutionary process as being redefined by the baby boomer generation, according to the annual Desjardins Financial Security survey on retirement conducted by SOM research, Montreal. Gone are the days of retiring with an abrupt stop and never working again for monetary gain.
Although, on average, of those Baby Boomers surveyed (workers 40 to 54 years who wish to retire at 58 years) 50 per cent of these respondents think that it will not be possible for them to retire at this age. The key stumbling block they indicate is that they only have 11 years, on average, to reach the amount of savings they believe is required to fund a comfortable retirement. The majority of Canadians over 40 years old (92 per cent) thought that retirement at past age 65 would be attainable, and the figure drops to 67 per cent for those targeting retirement between the ages of 56 and 65.
"The new reality shows that Canadians need to forget their dream that they can stop working at age 65," says Taylor Train, Director of Business Development for Desjardins Financial Security. "People need to recognize that longer life spans reaching into the early eighties, on average, will result in a period of some form of convalescence during retirement that requires out-of-pocket costs for medical care. Then one compounds that with the weak financial market performance experienced over the past years, and workers have to face a new reality for their retirement."
"Independent workers are the future of the work force, particularly as we near 2011 when baby boomers begin to retire," says Paul Thériault, President, Direct Sellers Association of Canada (DSA). "In the area of direct selling, 90 per cent of independent sales contractors operate part time with flexible hours. For those involved full time, the trend is already here with 14 per cent being 65 years and older." Thériault adds, "Surveys indicate that the primary reason for becoming a direct seller is to generate income, followed by other reasons such as recognition and access to discounts on products."
Adds Train,"Baby Boomers will create a new generation of progressive retirees as Canadians need to earn additional income to top up their savings or pension to maintain a standard of living that meets their requirements. This has become apparent with the rising number of Canadians who are self employed working in new careers." The survey revealed that 61 per cent of Canadians aged 40 years or more are planning a phased in form of retirement, that being progressive retirement. Those wishing to retire, 61 per cent plan on becoming self employed and working 21 hours a week on average.
These people are still officially retired, as per the 'old' definition, but gainfully employed before they stop working all together. The key regional difference is that respondents from the Atlantic Provinces indicate a preference for complete retirement (54 per cent versus 41 per cent for partial retirement).
The main reasons cited for progressive retirement include:
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Not to be totally inactive: 83%
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To maintain standard of living for a while: 82%
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To do some worthwhile activities: 79%
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To get some additional income: 75%
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To have social benefits: 51 %
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To ensure continuity of the job: 43%
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To have a job they wanted for a long time: 34%
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Other: 10%

While it is evident that inactivity is the main reason cited for progressive retirement (83 per cent), having additional income, other safety nets such as insurance and social benefits are also important to those entering their retirement years.
"It is incumbent on financial planners, employers and the government to educate individuals on not only their financial needs for those twenty years on average of retirement after age 65, but also, within that time frame, the duration, which could be over several years, that retirees will be expected to pay old age home and medical costs for various ailments or illnesses," says Train. "The new retirement landscape demands more than putting money aside for day-to-day living."
Canadians, particularly retired people are paying more attention than last year to savings management. Compared to the January 2003 survey, there is a significant increase in the proportion of fully retired Canadians who pay special attention to the accumulation of savings (85 per cent versus 72 per cent), who have a retirement savings management plan (65 per cent versus 54 per cent), and who have prepared this plan themselves (43 per cent versus 29 per cent).
"Even as stock markets improved in 2003, most retired people are invested in what they consider safe investment products such as guaranteed investment certificates or term savings and these vehicles are the source of their post-retirement income," explains Train. "With such low interest rates being offered by safe investment products such as these, Canada's retirees need to closely manage their savings."
"Also, employers need to rethink how to capture what retirees take with them and how to create an intergenerational transfer of skills," adds Train. "Otherwise years of corporate dollars spent on culture and skills training walks out the door, taking more years and dollars to amass the same knowledge in new workers."
Of those surveyed, 71 per cent support the upcoming changes to fiscal laws that allow Canadians to work beyond the age of 65, while continuing to receive their old-age pension without penalty.
Progressive retirement, the new reality, will give Canadians the choice to decide when and where to work, for how long, and on what projects as well as what age they secure retirement," says Train. "But this will all depend on the changes they make now in their approach to financial planning."
About the Survey
SOM, a marketing and research company based in Montreal, conducted the survey on behalf of Desjardins Financial Security between December 5 and December 22, 2003. In total, 1,501 interviews were conducted with a representative sample of Canadian adults 18 years and older. The sampling plan provides proportional estimates with a maximum margin of error of plus or minus 2.6% at a 95% confidence level. The data was statistically weighted to accurately reflect the composition of Canadians by region, gender and age based on Statistics Canada's 2001 Census information.
About Desjardins Financial Security
Desjardins Financial Security specializes in life and health insurance including retirement savings products and is the fifth largest life and health insurer in the Canadian market. More than five million Canadians count on Desjardins Financial Security every day for their financial security needs. A member of the Desjardins Group, Desjardins Financial Security has offices in all major cities across the country, including Vancouver, Calgary, Regina, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Lévis, Halifax and St. John's.
About Direct Sellers Association of Canada
The Direct Seller Association was founded 50 years ago and is the national trade association of leading firms that manufacture and distribute goods to consumers through independent sales contractors.
Survey Highlights
3 pages - 103 kb

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