Desjardins Financial Security: A Socially Responsible Company
Not just words, but actions!
Beyond all the structures, buildings and processes, Desjardins Financial Security is made up of real people - the human touch behind the Company's concerns and values. And the Social Responsibility Report shows another side of Desjardins Financial Security: a company with firmly rooted cooperative values that invests in the communities where it does business.
For a more detailed account, please refer to the complete Desjardins Financial Security Social Responsibility Report.
Importance of our Employees
Our employees are the soul of the company. Well aware of their value and importance, Desjardins Financial Security year after year invests time and resources to implement programs to promote their professional development and well-being.
Social Commitment
Because we are part of a large cooperative group, social commitment is integral to our operations. We therefore devote a lot of energy, time and money to humanitarian causes.
Respect for the Environment: an Ingrained Habit
Desjardins Group and its members have decided to officially adopt a sustainable development approach and as a member of the Group, the Company already has a number of accomplishments to its credit.
Listening to Customers and Consumers
Our customers remain our reason for being and our top priority, which is why we are constantly striving to build and maintain a relationship of trust and respect with them, and with consumers in general. For example, through consumer associations, we conduct surveys on a variety of subjects, including customer satisfaction with our services and products, and with the service provided by our financial security advisors.
For the past five years, we have also conducted nation-wide surveys to find out about Canadians' perceptions, plans and concerns with respect to health and retirement, these being two integral aspects of our mission.